E-mail Marketing System to Manage Newsletters and Track Message Statistics
MailUp is a professional newsletter manager and e-mail marketing system
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FREQUENTLY ASKED QUESTIONS home   
Frequently Asked Questions - General pre-sale questions

What is MailUp? Why should I use it?

MailUp is an advanced e-mail and SMS newsletter management system. With MailUp you can manage your contacts' newsletter subscription preferences and create targeted e-mail marketing campaigns. It supports unlimited lists and unlimited groups within each list. It contains dozens of useful features and is very robust, capable of handling small campaigns as well as sending messages to hundreds of thousands of customers.

The success of your campaign is immediately measurable through detailed statistics and graphical reports available in real time. By using MailUp you can easily create (the message itself: dozens of professional templates are included), execute (broadcast the message), and track (view statistics on opens, clicks, etc.) an effective e-mail marketing campaign.

What kind of company could use MailUp?

Any business that wishes to professionally handle their e-mail communication needs. With MailUp you can create great-looking e-mail messages, reliably deliver them to your customers, and track the results of the campaign through detailed reports.

MailUp is also an excellent choice for Consultants, Web Agencies and Communication Companies who carry out e-mail marketing projects for their customers. They can count on a flexible and state-of-the-art platform, fully compliant with consumer privacy regulations. Each client can be given access to reports specific to its campaigns.

What are the advantages of using MailUp?

  • Hosted solution, inexpensive subscription, quick setup
  • Robust, scalable, full-featured e-mail & SMS marketing system
  • Ability to setup, schedule, execute and track professional e-mail marketing campaigns
  • Real time statistics that help you monitor the effectiveness of any campaign
  • Full, bi-directional integration with ProductCart for combined e-commerce and e-mail marketing

What is Permission-based Marketing?

Quite simply, it means that you don't send unsolicited marketing messages to your customers. So - for instance - when you are running a promotion, you will let customers know about the promotion via e-mail only if they confirmed to you that they want to receive such e-mail messages from you. This is done through a double opt-in subscription process, as described above.

Does MailUp comply with consumer privacy regulations?

MailUp allows you to be in full compliance with consumer privacy regulations such as those set by the CAN-SPAM Act of 2003 in the United States. Features like double opt-in sign up ensure that you receive direct confirmation from customers that they indeed wish to receive messages from you. Multiple lists allow you to setup different newsletters for different topics (e.g. “Support & Updates” vs. “Special Offers”), so that your customers can choose to subscribe only to what they are interested in.

Check with your local authorities to find out what consumer privacy protection laws exist in your country. In most cases, using a double opt-in subscription model and following our Rule of Conduct will satisfy those laws. Your messages should also, always contain an unsubscribe link, and this can be done with just one click in MailUp.

How many messages a month (or a day) can I send?

Up to the maximum allowed by the bandwidth that you subscribe to.

When can I send my newsletters?

Whenever you want. When you create a message, you can start sending it immediately, or schedule it for later delivery.

How much does it cost?

It starts at less than $50 a month. The faster you need your messages to go out, the more you pay. If you're not in a hurry, you can save a bunch.

Can I try it?

Yes, sign up for a free trial.


Other FAQs

 

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